Frequently Asked Questions

Frequently Asked Questions

Everything what you should know about using this website and before your journey around Armenia.

How can I find a journey?

Visit our Journey planner, select places you want to travel from and to and click on search button. You will get results in a moment. 

How do I find a bus stop?

Click on a search result to get more details. A pop-up panel with a map, locations of the stops, carrier names and transfer waiting times will display. Use X button in upper-right corner to close the panel and return back to the search results.

Are the locations of stops exact?

In a search result map you will see the stop and a line showing you the route and the direction. Also, there are two stop icons showing you the exact place of the stop in your direction and the stop in opposite direction. 

How can I buy a ticket?

  • Yerevan urban transport - Give exact amount of money to the driver just before you get off the bus or trolleybus. Use front door for getting off.
  • Intercity buses - Buy a ticket from a driver or a day before departure from a carrier or a travel agency office located at the bus terminal.
  • Trains - You can buy a ticket at a railway station before departure. For international trains we recommend buy a ticket few days in advance.
  • Gondola - Gondola lift tickets are sold at the lift stations. You don't have to buy a ticket in advance.

I am not happy with the transport service. Where can I send my complaint to?

Transport for Armenia is an independent information service. We love public transport and we are promoting it as the best means of transport. But, we do not run any public transport service and we are not official website of any carrier. Therefore if you want to send your complaint to the responsible authority, you should contact a carrier.

How are the intercity buses equipped? Are there toilets, drinks, snacks?

There is no single standard, it depends on type of bus you choose and operating company. Most of buses are not equipped with toilets, therefore there are scheduled breaks on each journey. Usually there aren't plug sockets, internet connection, nor service on board.

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